FIND A LOCATION
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Find a Western Union location near you in Philippines.
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QUESTIONS? Please Contact Us!
|02 888-1200||(for calls within Metro Manila)|
|1-800-1-888-1200||(toll-free nationwide via PLDT Lines)|
|1-800-9-888-1200||(toll-free nationwide via Globe Lines)|
|+632 888-1200||(for calls from overseas)|
HOW TO SEND MONEY
Simple. Just go to your nearest Western Union Agent location, present one acceptable form of valid photo identification, and our Agent will gladly assist you. Western Union has more than 489,0001 Agent locations in over 200 countries and territories worldwide. With over 8,5001 Agent locations in the Philippines, we are probably right around the corner in your neighborhood bank, department store, supermarkets or telephone center.
COMPLETE THE 'TO SEND MONEY' FORM
Fill out the appropriate 'To Send Money' form provided and present to the Agent the original copy of your valid photo identification. You can call the Philippines Customer Hotline at 02 888-1200 (for calls within Metro Manila) or 1-800-1-888-1200 (toll-free nationwide via PLDT Lines), 1-800-9-888-1200 (toll-free nationwide via Globe Lines) or +632 888-1200 (for calls from overseas) for more information.
If you have a Western Union® Gold Card issued in the Philippines, please present the card along with your valid photo identification or other supporting documents to the Agent.
PAY FOR YOUR MONEY TRANSFER
Give the Agent the amount of money that you (the Sender) want to send together with the necessary service fees2.
SIGN AND RECEIVE YOUR RECEIPT
You will be required to sign a receipt after you have verified that all the details printed on the receipt are correct. One of the details printed on the receipt is your Money Transfer Control Number (MTCN). The MTCN is important and must only be disclosed to your intended recipient.
INFORM YOUR RECEIVER
It is time to contact the intended Receiver (or beneficiary) of your money, and relay the necessary information to him/her, such as the MTCN, your complete name (as signed in the 'To Send Money' form), amount sent, and the country the money was sent from.
TRACK YOUR MONEY
Go to the 'Tracking' link that's on the homepage of our website. You can then track the status of your money by typing in your name (as signed in the 'To Send Money' form) and MTCN.
You can also call the Philippines Customer Hotline at 02 888-1200 (for calls within Metro Manila) or 1-800-1-888-1200 (toll-free nationwide via PLDT Lines), 1-800-9-888-1200 (toll-free nationwide via Globe Lines) or +632 888-1200 (for calls from overseas), to check the status of your money transfer.
1 Network data as of December 31,2012.
2 In addition to the transfer fee, when sending your money, Western Union makes money from changing your local currency into foreign currency. Subject to applicable taxes, if any.