Philippines

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Find a Western Union location near you in Philippines.

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Send money online if you live in one of the
following countries:
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QUESTIONS? Please Contact Us!

02 888-1200 (for calls within Metro Manila)
  1-800-1-888-1200 (toll-free nationwide via PLDT Lines)
  1-800-9-888-1200 (toll-free nationwide via Globe Lines)
  +632 888-1200 (for calls from overseas)

ANTI FRAUD


OVERVIEW

Western Union provides a fast, convenient and reliable way to send and receive money. However, you are advised to send money to ONLY those whom you trust.

Keep the following tips in mind:

  • Never send money to strangers using a money transfer service.
  • Beware of deals or opportunities that seem too-good-to-be-true.
  • Exercise caution when paying for online auction purchases with money transfer services.
  • Never send money to pay for taxes or fees on foreign lottery winnings.


COMMON SCAMS

Fraudsters are constantly coming up with new ways to get to your hard-earned money. Read more about some common scams here.


HELPFUL TIPS

Protect yourself. Use these tips against frauds.

Be cautious if:

  • You receive a too-good-to-be-true offer. For example, buying an expensive product at a cheap price or receiving an invitation to invest at very attractive rates, etc.
  • You are informed that you won a bid in an online auction and the seller only accepts payment via money transfer.
  • You are told that you won a lottery/prize and you are advised to pay taxes before you can collect your winnings when in fact you never bought a ticket.
  • You receive an SMS or text message saying that you won a raffle or sales promotion, but a fee must be paid to claim the prize.
  • You are asked to pay fees or other charges in exchange for a share in someone's cash windfall.
  • Someone responds to your ad saying that they have found the things that you lost and are claiming the shipping/reward costs.
  • You have sold something but received a cheque that is more than the amount asked. You are then requested to send back the extra amount by money transfer.
  • You are offered a low-cost loan, but first you must pay the fees or the first few payments via money transfer.
  • You receive a call from someone claiming to be the police or a hospital employee asking for money for the bail or treatment of a loved one.
  • You are asked to pay fees for overseas employment to an individual who claims to represent an agency or the employer.
  • You are instructed by the person asking for money on how to respond to questions asked by money transfer services such as Western Union.

Always:

  • Know the person whom you are sending money to.
  • Buy goods and services from trusted sources.
  • Avoid paying for online auctions via money transfer.
  • Learn as much as you can about Internet sellers, especially if the only information you have is a website or e-mail address.
  • Exercise higher caution when buying or selling expensive items from someone outside the country.
  • Discontinue any transaction if someone coaches you on ways to respond to questions asked by Western Union. It is a sure sign of a fraud.
  • Contact the police immediately if you think you are being scammed.
  • (In the Philippines) contact the National Bureau of Investigation (NBI) if you are suspicious of a solicitation received via text message, call or e-mail.

Remember:

  • We are a great way to send money to those that you trust, but not to someone that you do not know.
  • We do not provide escrow services and we are not responsible for the quality or the non-receipt of any goods or services.
  • Sending money with a fictitious name will not protect you when dealing with strangers. Do not do it.
  • If an offer sounds too good to be true, it probably is.


ADDITIONAL RESOURCES

Stay informed about fraudulent activities! Good sources of information include:

  • The newspapers
  • The Police Force
  • Government Websites (Bangko Sentral ng Pilipinas, Anti-Money Laundering Council, Securities and Exchange Commission, Insurance Commission, Department of Trade and Industry, National Bureau of Investigation)


a Receiver
a Sender